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SAP C-C4HFSM-91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. Which module in SAP filed Service Management is used to create documentation and guidelines for service execution? Choose the correct answer.

A) Smart forms and Feedback
B) Administration
C) Planning and Dispatching
D) Master Data

2. How would a field service technician update the service assignment status? Choose the correct answer

A) By opening the service assignments
B) By setting the relevant workflow step
C) By navigating to the address on the service assignments
D) By adding a checklist

3. Which tool is used to build an online cloud report'? Choose the correct answer.

A) Caspar Studio
B) Crystal Dashboards
C) Microsoft Reports
D) Crystal Reports
E) Jaspersoft Studio

4. What can you do using the Data Loader in the Master Data Module? Choose Three correct answers.

A) Merge data records
B) Delete Data records
C) Create data records
D) Read data records.
E) Overwrite data records

5. How do I resolve ERP synchronization errors? Choose Three correct answers.

A) First identify the problem and whether you need to correct something in the ERP.
B) After identifying the problem and checking the ERP system, resolve the issues in the System Monitoring app.
C) After identifying the problem and checking the ERP system, resolve the issues in the Administration app.
D) Go to the Administration app and resolve the issues there.
E) In the System Monitoring app you will have an overview of the ERP errors. and the possibility of re- sending or reverting transactions.

Solutions: