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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
1. Identify two activities that the Refresh Forecast process performs during a sales forecast.
A) keeps the forecast items that no longer meet forecast criteria
B) verifies that the opportunities are present with revenue line Items, and notifies the user if the revenue line items are missing
C) ensures that the forecasting schedule is generated and has the correct due date
D) updates the latest changes to the territory hierarchy
E) keeps future unfrozen forecast synchronized with the current opportunity data
2. A company has deployed Fusion Lead Management and would like to use the Assessment templates to gather additional information from the customer. The template administrator has created an Assessment template with the questions, response score, and rating for lead follow-ups and has activated the template for sales learn usage. The sales team has suggested some changes to the template.
Identify three parameters that a template administrator can update for the active Assessment templates.
A) Question Sequencing Change
B) Response Description
C) Template Version
D) Remove Questions
E) Question Text correction
3. Which profile option needs to be enabled for the use of auxiliary dimensions in territory definition?
A) Customer Class for auxiliary dimension needs to be set to Customer Class.
B) Customer Type for auxiliary dimension needs to be set to Customer Type.
C) Classification Category for auxiliary dimension needs to be set to Classification Category,
D) Customer Account for auxiliary dimension needs to be set to Customer type.
E) There is no need to sot any profile Option.,
4. A sales manager has been assigned to develop a reference program for his organization, with the primary objective of helping the sales organization to identify and position relevant references to prospects and increase sales productivity.
Select the activity that the sales manager would be able to perform in Oracle fusion Reference Management functionality.
A) Develop and manage reference activity thresholds and threats levels.
B) Identity and manage the reference presence in industries.
C) Develop a reference program that includes reference incentives for wins.
D) Build a comprehensive reference SWOT analysis.
E) Develop a reference program that includes reference registration.
5. As a sales administrator, you are asked to complete the quota plan for a year. Which batch process should you run to complete the quota plan?
A) CompleteSalesQuotaJob
B) CloseSalesQuotaPlan
C) RetireSalesQuotaPlan
D) DisableSalesQuotaPlan
E) RetireSalesQuotaJob
Solutions:
| Question # 1 Answer: C,E | Question # 2 Answer: A,B,E | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |








