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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. What are the encryption options available when adding an IMAP email account?

A) AES,3DES
B) S/MIME, PGP,TrueCrypt
C) 128-Bit TKIP
D) SSL,StartTLS.Off

2. A customer states that the BlackBerry 10 (BB10) is connecting to the incorrect Wi-Fi network in a multiple WLAN environment. The customer requires a connection to a specific network that will allow access to needed resources on their intranet. Where can the preferred connections be checked and set?

A) Open Settings, select Network Connections and select Wi-Fi. select Advanced and disable any unwanted profiles. This will force the BB10 to connect to the desired, enabled profile.
B) Open Settings, select Network Connections and select Wi-Fi. select Saved Networks and select Reorder, move the desired profile to the top of the list to indicate order of preference for connections.
C) Open Settings, select Network Connections and select Wi-Fi. Delete any unwanted connection profiles until the desired AP is the only valid connection for this environment.
D) Open Settings, select Network Connections and select Wi-Fi, select Saved Networks, open the unwanted connection profile and remove the password. This will prevent the connection to that WLAN.

3. A BlackBerry User is not able to view corporate email or calendar items in the BlackBerry Hub. Which password will need to be entered to gain access to these items?

A) BlackBerry Device Password
B) Corporate Password
C) BlackBerry ID Password
D) Work Space Password

4. n the event of loss, what can be used to find a device?

A) Enable Airplane mode
B) Enable Location Services
C) Enable BlackBerry Device Services
D) Enable BB Protect

5. What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A) The application can be installed using a SD card containing the BBOS application.
B) Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.
C) The same BBID needs to be used to install the application.
D) Such applications can only be pushed from the server.

Solutions: