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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer has implemented a solution from a third-party vendor that is capable of listing configuration item inventory and supports release management. What is this solution missing to provide a fully functional CMDB?

A) Dependencies
B) Hierarchies
C) Relationships
D) Links

2. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A) Tasks List
B) Job Plans
C) Tasks Plan
D) Job List

3. What is one benefit of IBM Tivoli Provisioning Manager (TPM)?

A) TPM is supplied with an integrated configuration management database which can be used as a foundation for an unaligned provisioning solution.
B) TPM has a self-service catalog which can be offered out-of-the-box to customers who need to reduce their time to market new services.
C) TPM has powerful and agentless discovery technology which can discover assets and asset relationships in realtime.
D) TPM can automate best practices for common data center activities in support of change and release management processes.

4. What two types of information are provided by IBM Tivoli Application Dependency Discovery Manager to IBM SmartCloud Control Desk? (Choose two.)

A) Configuration Items Types
B) Classification Items Hierarchy
C) Asset types
D) Configuration Items
E) Classification Items Relationships

5. An enterprise has two different departments, one that manages IT assets and one that manages facilities assets. Each department has shared the same general ledger accounts and cost centers, but work with different data sets and processes. What would be the recommended setup in IBM SmartCloud Control Desk?

A) Create only one organization and one site for both departments
B) Create an organization for each department
C) Create one organization and different sites for the departments
D) Create an instance of IBM SmartCloud Control Desk for each department

Solutions: