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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. A life insurance company satellite office in various countries. Each satellite office has its own queue. Company policy require that life insurance underwriting is assignment to office based on the resident of the policy owner .
Which routing approach supports this requirement?

A) Route the assignment to a specific underwrite based on business logic.
B) Route the assignment to the correct work queue bawd on business logic.
C) Route the assignment to the correct work queue using skill-based routing.
D) Route the assignment to the correct work queue using an authority matrix.

2. You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office .
How do you configure the list report in order to create the pie chart?

A) Group the manager name column.
B) Summarize the case ID column.
C) Group the case ID column.
D) Summarize the manager name column.

3. Which source do you select for a data page that contains the details of single record for a data type?

A) Report definition
B) Data transform
C) Lookup
D) Connector

4. In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss.
Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two entities would you model as case type? (Choose two.)

A) Items of loss
B) Fraud investigation
C) Customer
D) Claim

5. What are the minimum components of a user interface (Ul) action set?

A) One action and one event
B) One action and one condition
C) One action, one event, and one condition
D) Two actions and one event

Solutions: