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Facebook 600-101 Exam Syllabus Topics:

Facebook Certified Community Manager Sample Questions:

1. A large parenting support group is open to all parents. It began in the UK without any advertising and now has a global community with members mainly in English-speaking countries.
The other location demographics are much smaller in size than the UK base but are steadily growing.
The group wants to be more culturally inclusive.
Which strategy can the community manager use to include all audience segments?

A) Research and change the content types to align with the demographics of all community members.
B) Repurpose content by reviewing and recycling previous posts.
C) Ask members which types of tools and content they want more of.
D) Increase engagement-type posts and use only new content to create engagement.

2. The community manager of a small business group joins a Facebook networking group as a member and leaves responses on multiple posts.
The community manager's comments negatively compare the management styles of both groups, which goes against the rules of the networking group.
The community manager of the networking group wants to reinforce to the whole community that every group has its own rules and culture.
Which two actions should the community manager of the networking group take? (Choose 2)

A) Reply to the member's comment and tag them in the rule post
B) Repost a group rule and mute them for seven days
C) Remove the member from the group
D) Delete the member's comments and mute them for seven days

3. A private institution that educates about political issues runs a public Facebook group to increase awareness of the importance of politics for young adults (ages 18-25). The goal is to promote healthy debate.
Which two strategies should its community manager implement to help achieve this goal? (Choose 2)

A) Use an analytics tool to determine which content is best to provide.
B) Tag members in every topic discussion to encourage them to comment.
C) Mute members who repeatedly violate group rules.
D) Post applicable community guidelines and pin that post as an announcement.

4. A growing business wants to create a yearly summit for current and prospective customers to increase awareness and drive sales. The community manager needs to convert 30% of existing community members into buying tickets for the inaugural event.
Which two steps should the community manager take to accomplish this task? (Choose 2)

A) Schedule event speakers to host Q&As in the community leading up to the event
B) Reach out privately to community members who might be interested in attending
C) Post a link to the event website with a daily reminder to purchase
D) Provide discount codes to community members who buy early bird tickets

5. An Instagram influencer from Switzerland uses a unique region-specific content approach. A community manager is helping the influencer expand into a neighboring country, Austria. The primary goal is to be the number one information source in the region.
Which two actions should the community manager take to support the goal? (Choose 2)

A) Measure the audience of Austrian followers on existing platforms
B) Run targeted ads to lookalike audiences in Austria
C) Ask community members to send profiles in Austria to follow
D) Adapt the local dialect and reuse highly successful content

Solutions: