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Facebook 600-101 Exam Syllabus Topics:

Facebook Certified Community Manager Sample Questions:

Question 1

A new member joins a local group for mothers. The group has strict guidelines, including ''No buy, sell, or swap posts allowed''. The new member creates a post that she has used baby clothes for sale.
What should the community manager do first?

A. Decline the post and provide the member with feedback.
B. Approve the post but tag the member on the guidelines.
C. Post a reminder of the guidelines to the whole group.
D. Post a welcome post including a link to the guidelines.

Question 2

A community manager runs a Facebook group for people who have challenged themselves to refrain from drinking alcohol for 30 days.
The group has grown organically over two years after the founder completed a 30-day challenge and invited people to join. The group now has includes over 3,000 members who use it as a resource for tips, guidance and support as they take on the challenge.
The community manager wants to make the group the recognized source for support.
Which step should the community manager take first?

A. Tell members they need to pay to stay in the community
B. Define the brand guidelines for cohesive content in the community
C. Ask the members to provide profitable ideas for the community
D. Review community posts and delete unprofessional content

Question 3

A local museum is opening a new exhibition. The museum director asks the community manager to use social media to generate excitement for the new exhibition. The community manager runs an organic campaign on Facebook through a mix of influencer posts, visitor testimonials and press quotes.
Which approach should the community manager use to measure how well received the exhibition was?

A. Measure the engagement rate on the influencers' posts
B. Determine the sentiment by scanning positive and negative comments
C. Record the total number of campaign comments through native insights
D. Analyze the reach of exhibition-related posts through Ads Manager

Question 4

A private institution that educates about political issues runs a public Facebook group to increase awareness of the importance of politics for young adults (ages 18-25). The goal is to promote healthy debate.
Which two strategies should its community manager implement to help achieve this goal? (Choose 2)

A. Use an analytics tool to determine which content is best to provide.
B. Tag members in every topic discussion to encourage them to comment.
C. Mute members who repeatedly violate group rules.
D. Post applicable community guidelines and pin that post as an announcement.

Question 5

A jewelry brand has a Facebook Page it uses to attract people to its website.
The community manager regularly selects top performing organic posts to be repurposed into creative for paid ads on Facebook.
The community manager has the following pieces of content: Post type Reach Engagement Website clicks Conversion rate Livestream 15,745 5,432 805 5%
Image 7,998 2,362 799 10%
Poll 4,770 1.520 175 3.6%
Video 10,523 5,480 429 4%
Which piece of content should the community manager expect to perform best in an initial advertising campaign?

A. The poll
B. The livestream
C. The video
D. The image

Solutions: