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Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Backing Up and Restoring | - Restoring Apple devices and user data - Backup methods including iCloud and Time Machine |
| Topic 2: Mac Fundamentals | - Mac hardware and troubleshooting - User accounts and permissions - macOS basics and system configuration |
| Topic 3: Recovery and System Diagnostics | - System troubleshooting and diagnostics tools - Startup and recovery options |
| Topic 4: Privacy, Security, and Sharing | - Sharing and collaboration features - Apple security technologies - Privacy settings and user data protection |
| Topic 5: Device Management and Networking | - Mobile Device Management (MDM) - Network configuration and troubleshooting - Supporting Apple devices in organizations |
| Topic 6: Apple Account and iCloud | - Apple Account management - iCloud services and data synchronization |
| Topic 7: iPhone and iPad Fundamentals | - Device setup and configuration - iOS and iPadOS features and management - Apple device hardware and accessories |
Apple Device Support Sample Questions:
1. macOS has three layers of defense to________.
A) Limit software installation to notarized apps
B) Prevent, block, and remediate malware execution
C) Detect and delete third-party software when you first open it
D) Allow only Apple-developed apps to open
2. Where in System Settings can you remove manual DNS entries for an Ethernet connection on a Mac Studio?
A) Network > Ethernet > Restore Defaults
B) Network > DNS Management
C) Network > Ethernet > Details
D) Ethernet > Advanced
3. How should you schedule an email to send in Mail on iPhone?
A) Tap the calendar icon in the mail menu bar and configure the send date and time.
B) Touch and hold the mail body and configure the send date and time.
C) Touch and hold the send button and set the send date and time.
D) Tap Settings > Mail > Schedule and configure the send date and time.
4. Which Apple program should you join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release?
A) Apple Seed for IT
B) Apple Developer Enterprise Program
C) Design for IT
D) Apple Developer Program
5. How can you use AirPlay to share content exclusively with a specific individual from your Apple iPhone and Mac?
A) Allow Airplay for everyone
B) Allow Airplay for Current use
C) Allow Airplay for anyone in the same network
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
Harold 
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