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Avaya Aura Communication Manager Administration Online Test R8.1 Sample Questions:

1. Which statement describes the function of the Automatic Callback feature?

A) It allows external users who placed a call to a busy or unanswered internal telephone to be called back when the called telephone becomes available.
B) It allows external users who are called when they are busy to place the second call on hold until the first call is finished.
C) It allows internal users who placed a call to a busy or unanswered internal telephone to be called back when the called telephone becomes available.
D) It allows internal users who are called when they are busy to activate a feature to automatically call back that second caller, once the first call is finished.

2. Which statement most accurately describes the major difference between
Automatic
Alternative Routing (AAR) and Automatic Route Selection (ARS) in a typical installation?

A) AAR chooses routes automatically; ARS chooses routes according to a manually administered route plan.
B) AAR routes calls over a private network; ARS routes calls over a public network.
C) AAR chooses routes automatically; ARS chooses routes according to pre- programmed, best-choice parameters.
D) AAR routes calls over a public network; ARS routes calls over a private network.

3. Which three features are parts of COS? (Choose three.)

A) Console Permissions
B) Auto Callback
C) Data Privacy
D) ISDN-PRI
E) Bridged Call Appearance

4. Which character is an acceptable "special character" that can represent the start of a FAC?

A) Ampersand (&) sign
B) Caret (^) sign
C) Exclamation (I) sign
D) Star (*) sign

5. Which two processes are associated with PSA? (Choose two.)

A) Merge
B) Terminate
C) Disassociate
D) Separate
E) Associate

Solutions: