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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Call Flow Analysis | 15%-20% | - Call Processing
|
| Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
Avaya Aura® Core Components Support Certified Sample Questions:
1. Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?
A) SIP Trunking and Remote Worker services cannot run on the same SBCE.
B) SIP Trunking and Remote Worker services can share the same IP address and interface.
C) SIP Trunking and Remote Worker services must use different IP addresses and interfaces.
D) Only one interface should be configured per IP address.
2. Which of the following commands can you use to check whether the Avaya Aura Session Manager (SM) application processes are running?
A) On the SM dashboard, select Status Applications from the Shutdown System pull-down menu.
B) Execute the SM status all command.
C) Use the Linux command ps -ef | grep -i "SM"
D) On the SM dashboard, select Status Applications from the Service State pull-down menu.
E) Execute the SM CLI statapp command.
3. What are two functions performed by System Manager in Avaya Aura?
A) It provides SIP registration and authentication.
B) It delivers a set of shared management services and a common console.
C) It provides centralized management of enterprise-wide dial plans.
D) It establishes direct media for Direct IP-IP Audio Connections and h.323 two-party calls.
E) It enables SIP-SIP two-party calls to use direct media with 'Initial IP-IP Direct Media' enabled.
F) None of the above
4. When submitting a package of information to Avaya Support for a case, which file format is used for a trace taken using Wireshark?
A) zip
B) pcapng
C) wshark
D) None of the above
E) gif
5. A customer called Avaya Support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya Support determined that the number of telephones exceeded the capacity the system could support. Which pre-implementation step was omitted?
A) Ensuring that the hardware meets the requirements.
B) Accessing support.avaya.com to verify customer systems compatibility.
C) Testing all third-party equipment and software.
D) Providing accurate licensing specifications.
E) Verifying that the version installed is compatible with existing versions.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C,E | Question # 3 Answer: B,C | Question # 4 Answer: B | Question # 5 Answer: D |








