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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.
Which two best practices should be considered?
Choose 2 answers

A) Create HTML markup and link the SLDS stylesheet via static Resource.
B) Exhaust the list of available base Lightning component in the component Library.
C) Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.
D) Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.

2. Cloud Kicks wants to plan out the strategy for an upcoming discovery phase.
Which three practices should be considered?
Choose 3 answers

A) Gather insight from end users.
B) Understand the problem before moving tosolutions.
C) Establish the research plan and timeline.
D) Consider platform-based before custom solutions.
E) Determine user acceptance criteria.

3. A UX Designer is using the human-centered design approach to redesign a portal that medical staff use to report on patient demographics.
Which activity should come first in the process?

A) Observing the medical staffwhile they use their existing portal
B) Estimating the cost to complete development of the portal
C) Writing technical requirements for how the portal should function
D) Designing a mockup of how the new portal will look

4. A UX Designerhas created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?

A) Focus Groups
B) Survery
C) Usability Testing
D) Qualitative

5. How would a UX Designer differentiate between voice and tone?

A) Voice is how one speaks, and tone reflects personality.
B) Voice reflects frequency and tone is one's pitch.
C) Voice reflects personality, and tone Is the way in which one speaks.

Solutions: