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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Sales Fundamentals | - HP partner and customer engagement concepts - Sales positioning and value proposition |
| Customer Needs and Solutions | - Matching HP solutions to customer business needs - Identifying customer requirements |
| HP Imaging and Printing Portfolio | - Product features and capabilities - Overview of HP imaging and printing products |
| Printing Technologies and Concepts | - Printing technologies fundamentals - Imaging and printing solution benefits |
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. Which target group customer is addressed by HP Color Access Control?
A) large enterprises that manage their sophisticated printer infrastructures with HP Web Jetadmin
B) small and medium businesses who want to restrict color printing on the user or application level
C) semi-professional users who want to vary color settings to receive high quality images
D) large enterprises focused on maximum print speed
2. What are accurate descriptions of a first impression in business? (Select two.)
A) made in the first 5 to 30 seconds
B) always positive
C) based upon detailed information
D) difficult to change
E) easy to change
3. Which HP technology is designed to simplify printer driver management?
A) HP Instant Support
B) HP Color Access Control
C) HP Easy Printer Care
D) HP Universal Print Driver
4. What can happen if a company does not have a focused document strategy with clear policies?
A) Employees will not use the color in their documents.
B) Employees will finish their own documents by hand.
C) Employees will outsource key documents.
D) Employees will create their own strategies.
5. What are the core HP value propositions for imaging and printing products?
A) affordability, reliability, quality, simplicity
B) affordability, quality, complete product portfolio
C) reliability, simplicity, real-world performance, superior output
D) complete product portfolio, superior output, reliability
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: A |








