Your customer wants help configuring a message scenario that, when launched, populates a proper* (A_TIME) with the time the message was created (message_time_of_creation).
What must be entered in the subject and body of the message pattern to support this requirement?

• A. The message subject should be: A.TIME.
  The message body should be: {message_time_of_creation}.
• B. The message subject should be: {message_time_oLcreation}. The message body should be: {A_TIME}.
• C. The message subject should be: {A_TIME}.
  The message body should be: message_time_of_creation.
• D. The message subject should be: {A_TIME}.
  The message body should be: {message_time_of_creation}.
• E. The message subject should be: message_time_of_creation. The message body should be: A^TIME.

An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the 'Use real-time traffic data' feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?

• A. When the technician completes an activity, only the travel duration to their next activity will be updated with real-time traffic data.
• B. Upon route activation, the travel durations to all of the activities along their route will be updated with real-time traffic data.
• C. Upon route activation, only the travel duration to their first activity will be updated with real-time traffic data.
• D. When the technician completes an activity, the travel durations to the rest of the activities along their route will be updated with real-time traffic data.

Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?

• A. Reoptimization can be enabled for manual, once-a-day, recurrent, immediate and sequential routing plans. ^j
• B. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
• C. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.
• D. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.

A supervisor notices that some of the actions and status changes of technicians that work an 11 PM - 4 AM shift are being included in the next day's daily extract file.
The supervisor must have those actions included in the previous day's daily extract.
What must be configured to enable those actions to be included in the previous day's daily extract?

• A. Set the BICS Settings on the Daily Extract screen to reflect the previous day.
• B. Add the "Shift" property to the resource daily extract configuration.
• C. Add the "Activity by Statuses" report to the Schedule Report menu item.
• D. Set the Overnight work value to 4 hours past midnight on the Business Rules screen.

A utility company sees several 'New Connect' activities being added to the routing bucket throughout the day.
They want 'Meter Read' activities to potentially be removed from the technician's route so that the 'New Connect' activities can be assigned if the technician qualifies for the activity.
They enabled reoptimization in their routing plan and created a reoptimization filter targeting the 'Meter Read' activities.
What additional settings are required in the routing plan to meet the desired behavior?

• A. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Low'.
• B. Set the reoptimization goal to "Reduce Overdue". Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.
• C. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Low', and the cost of not assigning 'New Connect' activities in the routing bucket to 'High'.
• D. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Highest', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.