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HP HP2-H08 Exam Syllabus Topics:

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

1. Which utility is required to update the DMI after you have replaced a system board?

A) Drive Protection System
B) HPSoftPaq Download Utility
C) hpsetcfg
D) battery health check

2. What is the Channel Service Network?

A) a website where customers can locate customer self-repair (CSR) components
B) a support website for authorized support personnel
C) a website that allows product warranty registration
D) an internal HP website that provides service information

3. A customer has performed a memory upgrade. After restarting the computer, the customer experiences a memory dump. What should you do first to resolve this?

A) Verify that memory supported by HP is installed.
B) Access the BIOS setup and ensure that the memory is being seen.
C) Replace the hard drive.
D) Restore the factory defaults on the computer.

4. What is the main function of a DisplayPort to DVI Adapter?

A) to convert the output of a graphics card from VGA to DVI
B) to enable S-Video support in order to view HDTV content
C) to enable 3D graphics to be rendered more clearly on a CRT monitor
D) to convertDisplayPort output to DVI for use with a Single Link DVI-D monitor

5. Which technology does the monitor need to support to play a Blu-ray movie through a DVI connection?

A) VGA
B) DVI-D
C) HDCP
D) DVI-I

Solutions: