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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?

A) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.
B) The 5420 DS is corrupted and must be replaced.
C) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
D) Start the IP Office Manager application.
E) The 5420 DS is no longer supported.

2. Which two IP Office applications can be installed on the same server? (Choose two.)

A) IP Office Voicemail Pro up to 16 voicemail ports
B) IP Office Voicemail Pro up to 20 voicemail ports
C) one-X Portal
D) CCR

3. A customer is implementing an IP Office with VoiceMail Pro. They would like the ability to control their voicemail boxes via the display on their IP hard phones at their desks. Which feature should be activated to accomplish this?

A) Universal Messaging Service
B) Voicemail Display
C) Integrated Messaging
D) Visual Voice

4. A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive voice mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Outcalling
B) Voicemail Pro with IMS
C) Voicemail Pro with UMS
D) Message Manager
E) Unified Messaging

5. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) None
B) H.450
C) IP Office SCN
D) QSIG-A
E) QSIG-B

Solutions: