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Salesforce Certified Education Cloud Consultant Sample Questions:

1. The Executive Education department plans to use the Education Data Architecture (EDA) for prospective and current students. The system admin wants to map prospects and students' employers to the standard Account field in Salesforce.
Which action should the consultant recommend instead?

A) Populate the employer Affiliation record in the Primary Business Organization field.
B) Select Organization as the Default Account Model in EDA Settings.
C) Select Administrative as the Default Account Model in EDA Settings.

2. A small college plans to use Salesforce for its student services. A part-time system admin has been working with a program coordinator who has previous Salesforce experience and is eager to work on the project.
What should the consultant recommend?

A) The program coordinator should be a Salesforce power user.
B) The program coordinator's role should be on top of the role hierarchy.
C) The program coordinator should be assigned the System Admin profile.

3. The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.

A) Configure Relationships to track alumni connections.
B) Use Grants Management to track alumni scholarships.
C) Leverage a third-party app to support event management.
D) Install Insights Platform to understand alumni data.

4. What should a consultant recommend to a university that wants a successful Data Governance committee?

A) Set up a Salesforce Adoption Dashboard.
B) Refer committee members to Trailhead.
C) Create a Center of Excellence queue.
D) Use RACI matrix to define member roles.

5. A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?

A) Export all existing Salesforce data.
B) Build applicable API customizations.
C) Map Salesforce custom objects to EDA objects.
D) Choose a middleware tool to integrate EDA.

Solutions: