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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Project and Service Management | - IT service management concepts (e.g., ITIL basics) - Project lifecycle and methodologies (e.g., Waterfall, Agile) |
| IT Management Fundamentals | - IT organizational structures and roles - IT governance principles |
| Systems and Infrastructure Management | - Operations and maintenance management - Infrastructure components and lifecycle |
| IT Financial and Strategic Management | - Alignment of IT strategy with business goals - IT budgeting and cost management |
| Information Security and Risk Management | - Security policies and compliance - Risk assessment fundamentals |
WGU Information Technology Management QGC1 Sample Questions:
1. Which type of testing in the systems development life cycle (SDLC) focuses on how different components of the software work together?
A) Unit testing
B) Integration testing
C) Acceptance testing
D) Parallel testing
2. How can a unified communications system meet the communication goals of most organizations?
A) Makes employees more comfortable
B) Generates innovative solutions
C) Manages customer expectations
D) Reduces latency between parties
3. A finance company wants to analyze subjective financial values of intangibles such as goodwill.
Which type of artificial intelligence should it use to meet this goal?
A) Genetic algorithm
B) Neural network
C) Fuzzy logic
D) Intelligent agent
4. Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.
A) Business continuity plans
B) Backup and recovery plans
C) Authentication plans
D) Disaster recovery plans
E) Augmentation plans
5. Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.
A) Discards inconsistent, incorrect, or incomplete information
B) Serves as a unique product identifier
C) Tracks a product's journey from manufacturing facility to store
D) Automates the different activities of the supply chain
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A,B,D | Question # 5 Answer: B,C |








